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Typically, roadside assistance will help you with anything you may need to get your vehicle up and running, and their call centers operate all day every day so you can always get help when you need it most. In general, most roadside assistance programs include changing a flat tire, battery jump starts, towing services, lockout service, winching, and fuel delivery.

How It Works

The roadside assistance number is available to call at any time of the day. Once you provide a description of your issue to the operator, they choose the best person for the job based on your main problems and sends them to your location as soon as possible. All roadside assistance programs have a network of towing and roadside assistance facilities that are pre-approved and ready to help fix your issue.

Acura Pickering in Pickering - Roadside Assistance

Roadside Assistance For New Cars

When you purchase a new Acura, the manufacturer includes four years of Roadside Assistance. The Acura Roadside Assistance Centre has bilingual dispatchers that can help you anywhere in Canada or the United States and over 20 000 providers in their roadside service network. Acura’s roadside assistance includes:

  • Emergency services: includes fuel delivery, flat tire changes, and battery jump starts
  • Lockout service: in the event that your keys are lost, broken, or stolen
  • Winching Service: if your vehicle gets stuck in the snow, mud, etc.
  • Towing Service: tow truck will bring your vehicle to the nearest Acura or your preferred dealership within 100 km
  • Emergency transportation: if your vehicle breaks down within 100 km of your home, Acura will pay for a taxi or rental car to get you home
  • And more

Check out Acura’s website for a full list of the services Acura’s Roadside Assistance provides.

Acura Pickering in Pickering - Roadside Assistance

If you own an Acura vehicle that’s less than four years old, you can connect with Acura’s 24-Hour Roadside Assistance at 1-800-565-PLUS.

Roadside Assistance For Vehicles That Are More Than Three Years Old

If your vehicle is past its manufacturer’s warranty, you can get roadside assistance either through an insurance company or by purchasing an extended warranty for your vehicle. Usually, roadside assistance is included in the bill when you purchase auto insurance or an extended warranty.

At Drive Autogroup, our roadside assistance is included in all of our extended warranty packages (for more information about extended warranties, click here)or can be purchased on its own from any one of the Drive Autogroup dealerships, including Acura Pickering.

If you have purchased roadside assistance or an extended warranty with Drive Autogroup, our Roadside Assistance can be reached at 1-800-516-3385 and includes mechanical first aid, tire service, battery, service, delivery service, and locksmith service. In the event that you arrange your own emergency assistance for any of the services covered by our program, we will also reimburse you for any fees you incurred for the services.

Acura Pickering in Pickering - Roadside Assistance

Roadside assistance is also very convenient and protects you from costly emergency road service bills. Through the program, they’ll find the best service provider for you and cover their costs. Roadside assistance can mean peace of mind for all drivers; you know you’ll never get stuck on the side of the road or stuck with the bill afterward.