Had a great experience today with the service dept. initially I was frustrated with a re occurring fault, but Don worked hard with his service team to resolve the issue. They certainly took care of me by providing a nice loan vehicle and even offered discount on service items. Thanks Don and the team, pleasant visit today.
Bought a vehicle online from Tara Li and was impressed throughout. I was very clear upfront about what I was looking for and the price where I needed to be to make a deal and Tara was aggressive in finding a fit and getting me a great deal. Major details were worked out in just a few hours - a much better experience than some other dealerships, where I'd waste 3-4 days on multiple emails, information requests, etc. for them to end up more or less re-stating their posted asking price. Was warmly welcomed when I arrived at the dealership ...
Most say Don is a realist, calm and easy going. Best person you can ever think of doing business with. Appreciate all the work he has done. Great customer service. Thank you Don Chen!
TOOK MY VEHICLE IN FOR RECALL REPAIRS, SERVICE MANAGER DON AND WILL WERE EXCELLENT TO DEAL WITH. VERY ORGANIZED, UPFRONT HONEST AND ACCOMMODATING. WOULD HIGHLY RECOMMEND.
Good customer service but rates are much higher then local mechanics.
GeorgeGood experience in buying our first Honda CRV. Enjoying our car! Thanks to Tara and Terry!
The staff was a great help syed of financing was extremely helpful and great to work with
Where do I start!!! Parts team amazing!!! Finance Team amazing. Tara......amazing. Tara was knowledgeable and so accommodating, made my experience so enjoyable. Was thinking about another car upgrade next year but will push that forward now and make the trip to Pickering for sure.
Worst sales staff ever met....inexperience from General Manager to sales staff...no consistancy on pricing and advise.....i was quoted 3 different prices from 3 different staff
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