This was my first Acura purchase after owning a number of Honda products. The sales staff at Acura Pickering, particularly Syd and Jimmy, were exceptional to deal with and made the process easy. I experienced a minor issue after I took delivery of the car and I was amazed at the great customer service I received. Don, the Service Manager, and his team ensured that the issue was thoroughly investigated and even caught some additional issues which were addressed. The customer service offered by this dealership is like nothing I have ever experienced. It is worth the drive to Pickering ...
Acura Pickering have always been there when I needed them. Every time I went in for service all the staff were courteous, friendly and insightful. Don is the man - he's always bending over backwards to assist. Arash is always helpful as well and they've always been there to help. I greatly appreciate their assistance on car loaners whenever I needed one while my vehicle was in service. Thanks everyone!
Really good customer service and Service Manager Don Chen is really knowledgeable and help full manager. I will be recommending my friends and family to this location.
The reason I gave five star to this place is because of The excellent service I received from Director of Sales for used cars, Mr Syed. I would like to give my sincere thanks to Mr Syed for helping me out.Mr Syed helped me through the whole process as he specialize in closing and reviewing deals.
HANDS DOWN THE BEST DEALER EVER. Tara Li went above and beyond for me. From the moment I walked in she gave off the most amazing energy (mind you I have been shopping for a new car for almost a month and was over it ) but Tara was absolutely amazing It was one great deal after another. Not to mention she kept in contact with me the entire time. Everyone here is so friendly I’d highly recommend anyone to come here if you want to leave with a big smile on your face.
Service Manager here is great. He went above and beyond to help with an issue with a car my daughter purchased at Acura Pickering. I can honestly say that I have never experienced customer service like this at any other dealership. Excellent service!
Recently purchased a 2019 MDX A-spec from Tara and I have to say with all my years of experience in this business I was very impressed with the service and especially the follow up. Terry in finance left no room for error and quickly provided answers for any questions I had. If you're look for an acura, ask for these too!
Leave Us A Review